Delivery Assurance Manager at Omnibiz Africa

At Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple - they believe the same thing that we at Omnibiz believe: for the global economy to thrive, local businesses must be given the grounds to grow.

As our adventure evolves, we will continue to support local businesses, provide retailers with the necessary tools to thrive in today’s market, partner with industry stakeholders, and relentlessly pursue opportunities to help Africa’s economy grow. Our work has only just begun and although the current results are encouraging, we also realize that the road ahead is long and full of challenges. Regardless, we are excited about the opportunities that exist, the pathways we are creating, and the businesses we are building relationships with.

We are recruiting to fill the position below:

Job Title: Delivery Assurance Manager

Location: Abuja
Job Type: Full time

Job Description

• This role is responsible for the efficient coordination, organization, and management of personnel and processes.
• The Delivery Assurance Manager will oversee daily warehouse and logistics operations within the assigned regions.
• You will build and maintain relationships between all 3PL & distributor partners to deliver all operational, cost, & functional goals.

Responsibilities

• Monitor and evaluate the performance of the operations staff for the region.
• Responsible for managing all distribution hub revenue and fully responsible for end-to-end management.
• Oversee and ensure all deliveries to and from all locations are properly prepared & packaged for delivery.
• Responsible for overseeing general logistics and the management of fleet; ensuring the efficient allocation of vehicles.
• Strategically plan and manage logistics and fulfillment operations.
• Set up and manage all 3PL partner relationships for the region.
• Optimize and manage operations to meet operational working capital cycle targets.
• Manage the location on the day and resolve practical or people-related problems as they arise.
• Provide Insight and business strategy operational growth within your region.
• Prepare accurate reports for Senior Management.
• Ensure daily reporting, weekly, quarterly, and operational KPIs are maintained.
• Ensure continuous operational improvement adapting the Lean methodology.
• Make process improvements to the existing processes.
• Coordinate with systems and IT teams to make use of technology to improve processes.

Qualifications

• Bachelor's Degree in Business Administration, Project Management, Engineering, or a related field.
• Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly and understandably.
• Demonstrated leadership skills, with the ability to guide and motivate project teams, resolve conflicts, and foster a collaborative work environment.
• Analytical and problem-solving skills, with the ability to think critically and make informed decisions in high-pressure situations.
• Customer-focused mindset, with a commitment to delivering value to clients and exceeding their expectations.

Application Closing Date
16th April, 2024.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.