Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is looking for ambitious and skilled candidates to fill the position below:
Job Title: Customer Services Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- We are seeking a personable and service-oriented individual to join our team as a Restaurant Customer Service Representative.
- In this role, you will play a vital role in ensuring a positive dining experience for our guests by providing excellent customer service and assistance.
Responsibilities
- Greet and welcome guests as they enter the restaurant with a warm and friendly demeanor.
- Seat guests and provide them with menus, ensuring prompt and courteous service.
- Address any special requests or dietary restrictions from guests and communicate them to the kitchen.
- Check in with guests throughout their meal to ensure satisfaction and address any concerns.
- Process payments accurately and efficiently, handling cash and credit transactions.
Requirements
- Previous experience in customer service, preferably in a restaurant setting.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Knowledge of food and beverage offerings is a plus but not required.
- Must be able to stand and walk for extended periods and lift moderate weights.
Application Closing Date
16th April, 2024.
How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.
Note: If you are passionate about hospitality and enjoy interacting with guests in a restaurant setting, we invite you to apply for Customer Service Representative position. Join our team in delivering memorable dining experiences to our valued guests!
https://www.hotnigerianjobs.com/hotjobs/610863/customer-services-officer-at-eric-kayser.html