Call Centre Executive at Starcare International Hospital Limited

At Starcare International Hospital, we are more than just a healthcare facility; we are a beacon of hope, a center of healing, and a testament to the pursuit of excellence in healthcare. Our story is one of dedication, compassion, and the unwavering commitment to providing the highest standard of medical care to the community we serve.

We are recruiting to fill the position below:

Job Title: Call Centre Executive

Location: Nigeria

Job Description

• Handle incoming calls from patients and visitors, providing accurate and timely information about hospital services, appointments, and events.
• Schedule appointments for consultations, tests, and procedures, ensuring effective coordination between patients and healthcare providers.
• Address and resolve patient inquiries and concerns, providing high-quality customer service.
• Maintain accurate records of all calls and interactions, and follow up on patient requests as needed.

Qualifications

• Diploma or Degree in Communication, Customer Service, or a related field.
• Minimum of 1 year of experience in a call center or customer service environment, preferably in healthcare.
• Excellent communication and problem-solving skills, with the ability to handle multiple tasks simultaneously.
• Proficiency in computer applications and phone systems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online