The Bridge Hospitality Consult specializes in Hotel Bookings, Hospitality Branding, Innovation Management, Purchase, Recruitment & Retention Management.
We are recruiting to fill the position below:
Job Title: Lounge Supervisor
Location: Odo Ona / Ibadan - Oyo
Employment Type: Full-time
Job Description
- We are seeking a qualified and experienced Lounge Supervisor to join our team at a reputable hotel in Ibadan, Nigeria.
- The ideal candidate should have a minimum of 2 years of relevant work experience in hospitality, particularly in lounge or bar operations.
- The Lounge Supervisor will oversee the day-to-day operations of our hotel lounge, ensuring excellent customer service, efficient staff management, and adherence to quality and safety standards.
Responsibilities
- Manage the daily operations of the hotel lounge, including opening and closing procedures.
- Supervise lounge staff, including bartenders, waitstaff, and hosts/hostesses, and provide guidance and training as needed.
- Ensure exceptional customer service and guest satisfaction by maintaining high standards of hospitality.
- Monitor inventory levels and place orders for beverages, supplies, and equipment.
- Handle guest inquiries, concerns, and complaints promptly and professionally.
- Maintain cleanliness and organization of the lounge area according to health and safety regulations.
- Develop and implement strategies to achieve sales targets and maximize profitability.
- Collaborate with the kitchen and restaurant staff to coordinate food and beverage service.
- Enforce compliance with all hotel policies and procedures.
Qualifications
- Minimum of 2 years of experience in a similar role.
- Strong leadership and communication skills.
- Knowledge of bar/lounge operations.
- Ability to work flexible hours.
Requirements:
- Proven work experience as a Lounge Supervisor or similar role in the hospitality industry.
- Solid understanding of lounge/bar operations, including inventory management, staff supervision, and customer service.
- Excellent communication and interpersonal skills.
- Strong leadership and decision-making abilities.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Knowledge of health and safety regulations.
- Relevant certification in hospitality management is a plus.
- Must be flexible with working hours, including evenings, weekends, and holidays.
Salary
N50,000 - N60,000 / month.
Application Closing Date
17th April, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Lounge Supervisor Application" as the subject of the email.
Note: If you are interested in this exciting opportunity to grow your career in hospitality, please submit your application along with a detailed resume highlighting your relevant experience.
https://www.hotnigerianjobs.com/hotjobs/611777/lounge-supervisor-at-the-bridge-hospitality-consul.html