Kiyix Recruitment Hub - Our client is a one stop entertainment center, for all leisure related needs. They have a standard restaurant within the facility, a fully fitted Gym, a standard swimming pool and other facilities for holidays.
They are recruiting to fill the position below:
Job Title: Operations Manager
Location: Magodo, Lagos
Employment Type: Full-time
Accommodation: Available.
Position Overview
- We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of our entertainment center.
- The ideal candidate will have a passion for providing exceptional customer experiences, strong leadership skills, and a proven track record in managing operations within the entertainment or hospitality industry.
Responsibilities
- Manage all aspects of daily operations, including staffing, scheduling, and training.
- Ensure high standards of customer service are maintained throughout the facility.
- Oversee maintenance, safety, and cleanliness procedures to ensure a safe and enjoyable environment for guests and staff.
- Develop and implement strategies to optimize revenue, control costs, and meet financial targets.
- Monitor and analyze key performance metrics to identify areas for improvement and drive operational excellence.
- Stay updated on industry trends and best practices, and implement innovative ideas to enhance the guest experience.
- Collaborate with other departments, such as marketing and finance, to achieve overall business objectives.
- Handle any escalated guest concerns or operational issues in a timely and professional manner.
Qualifications
- Bachelor's Degree in Business Administration, Hospitality Management, or related field preferred.
- 4+ years of experience in operations management, preferably in the hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving operational and financial targets.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Knowledge of safety and regulatory requirements related to entertainment venues.
- Flexibility to work evenings, weekends, and holidays as needed.
Salary
N150,000 - N200,000 / month.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/612048/operations-manager-at-kiyix-recruitment-hub.html