R&R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Must have worked as a Customer service Representative in a logistics Company
- MALE preferably.
Salary
N65,000 - N70,000 / month.
Application Closing Date
26th April, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/612144/customer-service-representative-at-r-r-recruitment.html