Customer Support (NYSC / Intern) at Vivid-Tech Solutions and Services

Vivid-Tech solutions and services is Nigeria's foremost messaging service provider on mobile and web platforms. Our platform is hinged on Messaging-as-a-Service (M-a-a-S) model which enables interested customers to subscribe to our services and receivenotifications on mobile phones about the services In today's global market environment where organizations are faced with the increased costs and regulations associated with messaging services, Vivid-Tech Solutions and Services offer fast, reliable and accurate Messaging-as-a-Service (M-a-a-S) platform specifically tailored to meet the needs of our customers.

We are recruiting to fill the position below:

Job Title: Customer Support (NYSC / Intern)

Location: Surulere Lagos
Employment Type: NYSC

Job Responsibilities

• Provide first layer of support to our customers by picking up calls and attending to their requests
• Ensure prompt handling of customer’s request and resolving of issues pertaining to the quality and accessibility of our services at all time.
• Interface with the customers and deduce pain points as expressed by the customers
• Ensures prompt and accurate delivery of services to customers at scheduled times and periods of the day
• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage

Requirements

• This position is open to NYSC Corps Member and IT Students
• Accommodation is available for male candidate
• Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
• Must be ready to operate on shift (Morning / Afternoon).
• Computer literacy is required.
• Must have excellent communication skills.
• Interested candidates should reside within Surulere axis and its environs

Application Closing Date
14th May, 2024.