Enterprise Monitoring Engineer at Fosad Consulting

Fosad Consulting, LLC. is a professional services firm established to provide quality consulting services to desiring clients, whose primary objective is to focus their management and technical resources on their core competence.

We are recruiting to fill the position below:

Job Title: Enterprise Monitoring Engineer

Location: Lagos
Employment Type: Full-time

Job Overview

• The Enterprise Monitoring Engineer will manage various Open source and cloud native monitoring tools. Single point of contact for operational activities and initiatives for monitoring and observability tools.

Key Responsibilities

• Work closely with various IT teams to provide ongoing support for the monitoring tools operations (Grafana, Prometheus, ELK, Influx DB, PromQL, Azure monitor, AWS CloudWatch)
• Ensure that availability of Applications exceed the defined service levels.
• Maintain Enterprise Management solutions environment during business hours and off-hours as a responsibility.
• Review performance on a regularly and ensure proactive actions and communication to avoid disruption to services.
• Lead new initiatives and process improvements.
• Prepare, review, and send various KPI reports.
• Various QA checks and review of Enterprise management systems/applications activities on a daily, weekly, and monthly basis.
• Share innovative and value driven ideas.
• Able to troubleshoot and resolve application issues.
• Create and maintain necessary Enterprise Management Systems Operational procedures/Training materials/Documentations.
• Ensure that Changes to applications are performed within the Architecture and change guidelines.
• Write scripts to automate the operational activities.
• Provide first level support for incidents and problems.
• Ensure that incidents and problems do not impact the agreed service levels.

Education

• Bachelor of Engineering/Technology
• ITIL certifications
• Agile, Scrum certifications

Experience:

• 5+ years of IT experience
• Grafana, Prometheus, ELK, Influx DB, PromQL, Azure monitor, AWS CloudWatch UNIX/Windows/SQL/Oracle working knowledge.
• AWS, OCI, Azure knowledge
• Familiarity of supporting applications
• ITIL process familiarity
• Automation skills using any automation tools/scripts.

Behavioral Competencies:

• Strong customer-facing skills. Strong ability to interact with internal & external customers effectively using various communication channels.
• Self-motivation and able to take responsibility.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Good communication skill sets.
• Team Player
• Willingness to work on night shifts/weekends/public holidays.
• Self-motivated and accommodate according to the environment.
• People oriented, capable of handling stressful situations.
• Interested to be updated with latest technology trends.
• Excellent Analytical, troubleshooting & vendor co-ordination skills.
• Excellent capability to learn & adapt to changes.

Application Closing Date
25th April, 2024.