Head of Technology Infrastructure - Kenya at Fosad Consulting Limited

Fosad Consulting, LLC. is a professional services firm established to provide quality consulting services to desiring clients, whose primary objective is to focus their management and technical resources on their core competence.

We are recruiting to fill the position below:

Job Title: Head of Technology Infrastructure

Location: Kenya
Employment Type: Full-time

Key Responsibilities
Leadership:

• Recruit, mentor and motivate high performing teams
• Promote talent development
• Maintain culture of operational excellence and technology innovation

Strategy and Roadmap:

• Develop infrastructure strategy and technology roadmaps aligned to business goals
• Architect next-generation infrastructure to enable new products and services

Operations and Availability:

• Ensure services meet their Service Level Agreements (SLAs)
• Maintain highest levels of infrastructure uptime and performance
• Lead incident, problem, change and capacity management

Governance and Compliance:

• Manage access controls, security protections, business continuity planning
• Manage audits, risk assessments, and ensure regulatory compliance

Financial Management:

• Own infrastructure budgets, optimize spending and contain costs

Vendor and Contract Management:

• Architect and source effective supplier solutions
• Negotiate contracts ensuring optimal value and service quality

Stakeholder Engagement:

• Consult technology teams and senior business leadership on infrastructure direction
• Build relationships with key clients and external service providers

Experience / Skills Required

• Bachelor’s Degree in Engineering or Computer Science or related experience
• Experience leading medium to large, complex infrastructure portfolios and cross-functional technical teams for availability and support of business systems
• Good experience of infrastructure technologies across Platform, Storage, Database, Networks, Cloud, Virtualisation
• Technology vision and multi-year infrastructure strategies and roadmaps spanning data center facilities, hardware/software platforms, hosting, networks etc
• Experience with managing infrastructure budgets, making build vs buy decisions, controlling operational/capital expenditures and articulating sound cost/benefit justifications
• Hands-on experience architecting and rolling out next-generation infrastructure leveraging automation, orchestration, cloud platforms and modernizing legacy environments
• Implementing IT infrastructure processes, procedures, policies, and frameworks compliant to ITIL practices, regulatory controls, and industry standards
• Working knowledge on security threats, risk assessments, data protection methodologies to implement robust defense-in-depth controls across infrastructure
• Stakeholder management interacting with senior leaders in technology and business functions to consult infrastructure direction and jointly align priorities
• Strong people leadership pedigree with experience hiring and retaining top infrastructure talent, nurturing team culture focused on infrastructure excellence and customer orientation
• Exposure working in complex global organizations, networked with infrastructure leaders across geographical regions to collaborate on technology transformation initiatives
• Passion for infrastructure space including deep understanding of major technology domains - data center, hardware, storage, backup, networks, virtualization, cloud platforms

Nice to Have skills:

• Experience of AWS, Azure, OCI
• Infrastructure compliance experience (HIPAA, PCI, SOC2)

Soft skills:

• Excellent written and oral communication skills in English
• Excellent analytical and problem management skills
• Dedicated approach to providing a best-in-class service
• Excellent attention to detail and organizational skills
• Collaborative and team player
• Ability to successfully anticipate issues or challenges without being specifically directed
• Ability to meet targets, deadlines and manage time, and teams time, effectively

Application Closing Date
25th April, 2024.