Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.
We are recruiting to fill the position below:
Job Title: Product Support Sales Representative
Locations: Abuja (FCT), Delta, Lagos, and Rivers
Employment Type: Full-time
Job Summary
- Ensure achievement of agreed sales targets and performance objectives.
Main Functions
- Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
- Sell and implement product support programmes such as CTS, REMAN, SOS, etc on a regular basis.
- Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.
- Preparation and implementation of weekly call plan and corresponding summary report.
- Preparation and updating customers’ profile list.
- Keep abreast of product/service information from Caterpillar and related suppliers, and ensure adequate dissemination to concerned employees and customers.
- Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
- Actively involved in the Region’s debt collection drive on an on-going basis.
- Establish and report competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.
- Implement relevant marketing and promotional programmes as they arise.
- Ensure prudent financial management and adequate maintenance / security of Company assets placed in incumbent’s care by virtue of function and/or location
Requirements
- HND/B.Sc. Engineering with 10 years working experience in Technical Sections of MNL or similar company. Or OND/NCE (Technical) with 3 years relevant experience.
- 3-4 years industry sales experience.
Application Closing Date
30th May, 2024.
https://www.hotnigerianjobs.com/hotjobs/613889/product-support-sales-representative-at-mantrac-ni.html