Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.
We are recruiting to fill the position below:
Job Title: Part Counter Analyst
Locations: Abuja (FCT), Delta, Kano, Lagos and Rivers
Employment Type: Full-time
Job Description
- To maintain up-to-date and efficient Parts Service system that will satisfy new and old customers.
- To ensure maximum sales of parts are made with little or no lost sales by providing possible alternatives.
Job Responsibilities
- Selling of parts by phone or face to face at the Parts Counter
- Accurately and promptly reference all parts enquiries
- Efficiently process all orders
- Receive, process, interpret and adequately vet all customers’ LPOs and other related enquiries for desirable selling actions
- Agree customer payment terms with reference to the line manager
- Agrees and administers customer payment documents, liaises with NGCC for payment approval
- Order and process back order items, stock transfers and documents in liaison with Parts Operations and the Logistics department
- Offer technical advice and alternative solutions to satisfy customer requirements
- Respond to any customer complaints in an efficient and timely manner
- Ensure that the Counter area is clean and tidy at all times
Requirements
- HND or B.Sc in Engineering Field or any related discipline with a minimum of 3 years relevant experience
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/613902/part-counter-analyst-at-mantrac-nigeria-5-openings.html