Community Manager at Iwrite Creatives

Iwrite Creatives, a writing agency specialised in academic and content writing, is recruiting to fill the position below:

Job Title: Community Manager

Location: Ikorodu, Lagos
Employment Type: Full-time

Job Brief

• We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
• Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
• Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

• Set and implement social media and communication campaigns to align with marketing strategies
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency
• Liaise with Development and Sales departments to stay updated on new products and features
• Build relationships with customers, potential customers, industry professionals and journalists
• Stay up-to-date with digital technology trends

Requirements and Skills

• BSc Degree in Marketing, Mass Communication or relevant field
• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask.

Salary
N70,000 - N100,000 / month.

Application Closing Date
10th May, 2024.

Method of Application
Interested and qualified candidates should send their Portfolio / CV and Cover Letter to: [email protected] or [email protected] or [email protected] using the Job Title as the subject of the mail.

Note: The document should be sent as a pdf or docx file. Mail sent from a third party will be automatically disqualified.