Blanche Dental Clinic is a world class clinic that offers aesthetics and correctional treatment to her patients in a serene and calm environment.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are looking for a hardworking and efficient Front Desk Officer to undertake all receptionist and clerical duties of the Clinic.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests politely
- Answer questions and address complaints
- Keep communication with HMO partners
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them accordingly
- Register patients, follow up with patients on their treatment
- Monitor hospital supplies and place orders when necessary
- Keep updated records and files of patients in a central database
- Use CRM to monitor patients turnover
- Work hand in hand with the business manager to ensure sales are recorded and tracked accordingly
- Report issues in the facility and escalate to the HR
- Any other duties as assigned.
Requirements
- OND / HND; additional qualifications will be a plus
- Proven experience as a front desk representative, agent or relevant position
- Familiarity with office equipments and software like CRM, PC and printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills.
Application Closing Date
29th April, 2024.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/614047/front-desk-officer-at-blanche-dental-clinic.html