Key Account Officer / Sales Coordinator at Ibis Hotel

The ibis Lagos Ikeja hotel is a three star that offers affordable accommodation with its 165 air-conditioned comfortable rooms. The hotel is ideal for business travellers as all guests have access to free wi-fi, a self-service business centre and 4 conference rooms available for professional events or meetings. The hotel is located 10 minutes away from the Murtala Muhammed International Airport. The hotel offers its guests access to a gym, outdoor pool, 2 bars and a full service restaurant which offers all-you-can-eat buffet breakfast and dinner.

We are recruiting to fill the position below:

Job Title: Key Account Officer / Sales Coordinator

Location: Lagos

Job Description

• Assist the sales manager at all times
• Brief customers and guests about the hotel’s facilities and its overall business
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
• Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
• proactive and adapt with business intelligence
• Develops new plans and programs and determine the effectiveness of current plans and programs
• Actively participates in sales presentations, property tours and customer meetings
• Effectively communicates with other departments

Requirements

• HND / Bachelor’s Degree in Hotel Management, Business Management, Economics, Finance or in any related field
• Minimum of 2 years Sales experience in hospitality Industry
• Relevant trainings or Certifications in related field of Sales and Marketing
• A strong understanding of overall hotel business, its facilities and policies
• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
• Must have strong decision making skills
• Excellent oral and written communication, negotiation and manipulative abilities
• Ability to work effectively in a team environment and take initiative
• Computer skills (word, excel and PowerPoint), etc.

Application Closing Date
Not Specified.