Customer Service Representative at R & R Recruitment Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki phase 2, Lagos
Employment Type: Full-time

Responsiblities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Must have worked as a Customer service Representative in a logistics Company
• Female Gender is Preferred
• Close proximity is important as there is no accomodation

Salary 

• N90,000 - N100,000 per month

Application Closing Date
30th April, 2024.