Customer Service Representative at R & R Recruitment Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Gbagada, Lagos
Employment Type: Full-time

Job Responsibilities 

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Interested candidates should possess a BSc in relevant fields with 2 - 3 years work experience.
• Must have worked as a Customer service Representative
• Female preferably

Salary Range
N80,000 per month.

Application Closing Date
10th May, 2024.