Technical Assistance Officer at Kennedia Consulting Limited

Posted on Mon 29th Apr, 2024 - www.hotnigerianjobs.com --- (0 comments)

Kennedia Consulting is a cost-effective and professional HR Service firm in West Africa region. We are a company that provides qualitative consulting and outsourcing services to our esteemed clients and have continuously kept ourselves “ahead of the curve”.

We are recruiting to fill the position below:

Job Title: Technical Assistance Officer

Location: Lekki Phase1, Lagos
Employment Type: Full-time

Job Description 

  • The Technical Assistance Officer will provide technical support and assistance to clients, ensuring smooth implementation and operation of products or services.
  • They will troubleshoot technical issues, provide training to clients, and offer ongoing support.
  • The officer will also collaborate with internal teams to identify areas for product or service improvement.

Responsibilities

  • Provide technical support and assistance to clients.
  • Troubleshoot technical issues and provide timely solutions.
  • Conduct product or service training sessions for clients.
  • Collaborate with internal teams to improve products or services.
  • Maintain documentation and records of technical support provided.

Qualifications

  • Bachelor's degree in related field
  • Proven experience in technical support or a similar role.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work well independently and as part of a team.
  • Knowledge of relevant software and technologies.

Salary
N200,000 monthly.

Application Closing Date
6th May, 2024.

How to Apply
Interested and qualified candidates should send their CV with Application Letter to: [email protected] using the Job Title as the subject of the mail.