At Uber, amazing service is our core. We're a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We're looking for a community support all-star to take charge of marketing and customer satisfaction efforts.
The right person will be comfortable in an "all hands on deck" environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing UberLOVE to our users.
We are recruiting to fill the position of:
Job Title: Operations & Logistics Manager
Location: Abuja
Job Description
- The Operations & Logistics Manager role is a unique opportunity to help drive growth through the optimization of our growing number of fleet partners, and I/O drivers.
- This is a critical role as it directly correlates to continually improving the rider experience through greater availability while minimizing costs.
- This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage partnerships.
- This is an intense business side startup role & this person will work closely with our engineers in San Francisco to monitor driver behavior and ensure efficiency through scheduling, asset utilization, and driver incentive programs.
- This role will have direct responsibility for the growth of their business.
Responsibilities
What you'll do:
- Identify, evaluate, negotiate and manage strategic fleet partnerships and driver development.
- Driver on-boarding and training
- Fleet management and scheduling (supply-chain mgmt)
- Heavy metrics analysis and product/process improvement
- Expansion planning/recruiting.
- Evaluate the economic and strategic costs and benefits of driver incentive programs and work with management to execute those strategies.
- Take ownership of Uber's growth in their city.
Qualifications
What you need to know/have:
- 2-4 years of operations/analytical or related experience
- Data driven decision making mentality and sound business judgment through strong analytical thinking
- Solid understanding of a variety of business models (we're still proving ours)
- Bachelor's degree in Economics, Finance or similar field
- Relevant experience in logistics software &/or car services is a plus
- Startup (all-hands-on-deck) "I bust my ass because I love it" approach
Example Backgrounds:
- Dispatcher for a large fleet, without the "I know how this is done" attitude
- Engineering background with dreams of applying similar process to people processes
- Consulting or Accounting background with numbers/excel driven decision instincts
Perks:
- Travel like a European diplomat: employees are showered with Uber credits.
- Ground floor opportunity and as an early member of our business operations team; you'll shape the business direction of the company.
- We're not just another social web app: we're moving real assets and real people around their cities.
- We have access to an amazing list of advisors and investors that we actively engage.
Compensation
Full-time salary negotiable based on experience, and equity compensation plan.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online