Customer Service Representative at Alan & Grant

Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Job type: Full time
Industry: Logistics

Job Summary

• Handing all the branch’s documentation including filling of the company’s source documents (Airway bills, Daily sales sheets, weekly sales reports, etc).

Key Responsibilities

• Market company’s services & products with the view to meeting monthly sales targets
• Keeping safe custody of all branch’s stationery.
• Safekeeping and proper disbursements of branch’s float as directed by company policy
• Management of PODs generation and remittance to origin stations
• Customer information management including telephones, e-mails, etc
• Handling complaints and objections from internal and external customers
• Any other duties that may, from time to time, be assigned

Requirements

• B.Sc / ND in Business Administration / Marketing or its equivalent
• Any graduate qualification is a plus
• Minimum of 2 years post qualification experience in similar position
• Attention to detail and accuracy
• Ability to maintain confidentiality
• Ability to apply judgment
• Information management skills
• Ability to communicate (Verbal & written)

Application Closing Date
Not Specified.