Calling Officer (NYSC Corps Member) at a Financial Technology Company - HRLeverage Africa Limited

Posted on Mon 13th May, 2024 - www.hotnigerianjobs.com --- (0 comments)

HRLeverage Africa - Our client, a Financial Technology company, whose mission is to provide easy access to gadgets & electronics, is recruiting to fill the position below:

Job Title: Calling Officer (NYSC Corps Member)

Location: Lagos
Employment Type: NYSC

Job Description

  • As a Calling Officer, you stand as the first point of contact for any customer who has a question or an issue with the service rendered. Your responsibilities also include calling customers to inform them of the due dates of their loans.

Job Responsibilities

  • Manage large amounts of incoming phone calls
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Contact customers and inform them of their overdue loans.
  • Inform customers of overdue accounts and amount currently owed

Requirements

  • Excellent communication skills.
  • Problem solving skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Presently serving as a Corp Member

Salary

  • N40,000 - N50,000 per month.

Application Closing Date
17th May, 2024.

Sorry, this listing is no longer open.