Fulfilment Officer at Advantage Health Africa

Advantage Health Africa is a healthcare company that provides access to Quality and affordable medication using technology.

We are recruiting to fill the position below:

Job Title: Fulfilment Officer

Location: Lagos
Employment Type: Full-time

Job Summary
We are seeking an experienced and detail-oriented Fulfillment Officer to join our team. As a Fulfillment Officer, you will be responsible for ensuring the timely and accurate delivery of products to our customers. If you have a proven track record of 3 years in a similar role and a passion for logistics and customer satisfaction, we encourage you to apply.

Responsibilities

• Daily record of sales
• Receive and process orders from HMOs and telemedicines partners daily.
• Relate with HMOs and update them on the status on orders accordingly.
• Relate with pharmacies to get details of requests for customers
• Follow-up on partners via WhatsApp, SMS and phone on pending transactions
• Send invoices to the Reconciliation Manager via various invoice groups.
• Monitor and resolve any fulfillment issues or discrepancies
• Implement process improvements to increase efficiency and customer satisfaction

Requirements

• B.Sc / HND or OND with 3 years work experience in similar role.
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and inventory management software

Salary:
N75,000 per month plus other benefits.

Application Closing Date
30th May, 2024.