Customer Service Officer at TotalEnergies EP Nigeria CPFA Limited (TEPNG CPFA or the Company)

TotalEnergies EP Nigeria CPFA Limited (TEPNG CPFA or the Company) is licensed by the National Pensions Commission (PenCom) as a Closed Pension Fund Administrator (CPFA) responsible for managing the Non-Contributory Defined Benefit Pension Scheme for the qualified employees of TotalEnergies Nigeria Limited.

As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, TEPNG CPFA seeks to recruit dynamic, exceptional, and results-oriented professionals to fill the position below:

Job Title: Customer Service Officer

Job ID: ES00404
Location: Lagos

Job Description

• Reporting to the Chief People Officer, the successful candidate will be the primary contact with clients with responsibility for addressing inquiries, resolving issues, and providing guidance.
• He/she will also manage general administrative tasks for TEPNG CPFA, including organising company events, as well as coordinating travel and other logistics arrangements.

Qualifications, Experience and Attributes

• A good Bachelor's Degree.
• A minimum of two (2) years' experience in customer service, preferably within the Financial Services industry or Pension Administration sector.
• Strong people skills, with the ability to build rapport, foster trust, and maintain positive relationships with clients and colleagues.

Application Closing Date
5th June, 2024.