IT Support Staff at Najec Limited

Najec Limited is a leading edge information and Communications Technology (ICT) consultancy Firm based in Abuja Nigeria. Poised to be Africa's preferred payment solutions provider, We are focused on building a comprehensive suite of highly effective payment and VAS solutions aimed at driving revenues, ensuring subscriber satisfaction and retention. We specialize in delivering effective leading edge ICT solution for all public and private organizations.

We are recruiting to fill the position below:

Job Title: IT Support Staff

Location: Garki 2, Abuja (FCT)
Employment Type: Full-time
Reporting Line: Head of IT

Job Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals.
• Troubleshoot hardware and software issues, diagnose and resolve technical problems promptly.
• Perform routine maintenance tasks to ensure the smooth operation of IT systems.
• Keep abreast of the latest technologies and developments in IT to provide effective support and recommendations.
• Stay updated on social media trends, tools, and best practices to continually improve the organization's social media presence.
• Produce high-quality written and visual content for social media posts, blog articles, newsletters, and other marketing materials.
• Foster meaningful interactions with the organization's online community by responding to comments, messages, and inquiries in a timely and professional manner.

Requirements

• A minimum of Bachelor’s Degree in Computer Science.
• 2 - 3 years relevant work experience.
• Previous experience in an IT support or helpdesk role is required

Required Competencies:

• Proficiency in various operating systems.
• Understanding of basic networking principles and the ability to troubleshoot network issues.
• Knowledge of computer hardware components and experience with hardware troubleshooting and repairs.
• Familiarity with common software applications, as well as the ability to support and troubleshoot software issues.
• Basic understanding of cybersecurity principles and best practices.

Salary
N80,000 Monthly.

Application Closing Date
27th May, 2024.