Customer Service Officer (Leads Closing Expert) at Alexis Philips Consults

Alexis Philips Consults operates an innovative business model that empowers individuals to build their own businesses and achieve financial independence, all the while promoting high-quality products and services that people love. It is a fast growing company with unique products and an enormous economic potentials.

We are recruiting to fill the position below:

Job Title: Customer Service Officer (Leads Closing Expert)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Overview

• Our client is seeking a dynamic and results-driven Customer service officer that specializes in Leads Closing to join our team.
• The ideal candidate must understand digital products and experience with onboarding of clients to a digital platform.
• As a Leads Closing Specialist, you will be responsible for converting leads into registered and active partners.

Key Responsibilities

• Proactively contact and follow up with potential clients from various lead sources
• Achieve at least 75% on target of active leads monthly.
• Guide clients through the entire onboarding process and follow up regularly to ensure task completion.
• Build and maintain strong relationships with clients to ensure satisfaction and delivery on target.
• Address client inquiries and concerns promptly and professionally.
• Manage online community of clients to ensure task completion daily.
• Provide exceptional customer service.

Requirements

• OND, HND, BSc Degree
• At least 1 year experience as a customer service representative, leads closer or similar role.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Strong negotiation and problem-solving skills.
• Highly motivated with a results-oriented mindset.
• Proficiency in the use of Office and CRM software.

Benefits
Competitive salary and commissions.

Application Closing Date
7th June, 2024.