Customer Service Representative at R & R Recruiting Services

Posted on Thu 30th May, 2024 - www.hotnigerianjobs.com --- (0 comments)

R & R Recruiting Services is a Recruitment Agency thats offers Training, Consulting & Human Resources Management services.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Requirements

  • Must be social media savy
  • Computer knowledgeable
  • Bsc in any social science related course
  • 2 - 3yrs Experience
  • Female preferably

Salary
N90,000 - N100,000 Monthly.

Application Closing Date
6th June, 2024.

Sorry, this listing is no longer open.