Insiteful Solutions - By combining HCD, HR, Social Media, Strategy, Marketing & Design, Productions, and ICT solutions services into one firm, Insiteful Solutions and Consult Nigeria Ltd acts as a complete business partner, providing all levels of support and services. Established in 2008 and registered in 2012, we have provided support to a number of Business startups, Small scale enterprises, Non government organizations, and international companies.
We are recruiting to fill the position of:
Job Title: Chief Operating Officer
Location: Abuja
Job Summary
- Strategically and efficiently directs, administers, and coordinates the internal operational activities of the organization in accordance with policies, goals, and objectives established by Executive Management
Key Responsibilites
- The Chief Operating Officer is responsible for managing all internal operation functions, providing direct supervisory assistance to his subordinates and ensuring KPIs within his/her unit are met by carrying out the following duties
- In partnership with executive management, identify opportunities and risks for delivering the company’s core project
- Lead all strategic acquisition exercises
- Lead strategic planning to achieve project milestones
- Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
- Keep up to date with technical and industry sector developments
- Create and maintain succession plans
- Establish and supervise a quality assurance process, including integration and system testing.
- Support the marketing process by providing business advisory services during formulation of sales and marketing strategies/targets
- Work with appropriate stakeholders to develop project scope of work documents and project plans that include an analysis of benefit, cost, work schedule and any related risks
- Assign, schedule, review, and monitor project work to ensure that progress is within expected guidelines and is completed on time and within budget
- Ensure departmental appraisals and developmental plans are carried out as and when required
- Ensure appropriate SLAs are created and maintained
- Ensure all customer relationship management schemes are set up and maintained
- Ensure relevant supply chain and retail distribution processes/channels are created and fully optimized
- Collaborate with subordinates to ensure key performance areas and indicators are developed and all internal activities align with achievement of set KPAs and KPIs
- Mentor and provide expert advice to subordinates and supervisors
Person Specifications
- Previous work experience as a senior management executive of a FCMG, Technology Firm (with a large, functional and dynamic call centre, business development and business operations department) or multi-channel broadcast provider
- Good analytical skills, demonstrated in complex decision-making.
- A diplomatic yet tenacious personality combined with energy and drive.
- The ability to lead and motivate teams, both within direct line management and in matrix management situations, requiring strong people skills.
- Ability to work constructively, collaboratively and productively with colleagues at all levels
- Extensive experience at a senior management level
- Higher degree or professional qualification in a relevant field
- Experience of working at a senior level in the public or private sector
- Experience of senior management of ICT systems and processes
- Senior-level experience of project planning and implementation
- Experience of managing staff and budgets at a senior level
- High level of presentation skills; written and oral communication; preparation of documents
- Experience of operating strategically and leading resource planning processes.
- Proven ability to build and lead teams and to set and achieve goals
- Experience of working under pressure and to tight deadlines
- An effective team member and team leader
Application Closing Date
31st July, 2015.
How to Apply
Interested and qualified candidates should send their applications and CV's to:
[email protected]