Customer Service Representative at R & R Recruiting Services - 2 Openings

R & R Recruiting Services is a recruitment, Training, Consulting & Human Resources Management Agency.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Lekki Phase 1 & 2, Lagos
Employment Type: Full-time

Job Responsibilities 

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Interested candidates should possess a BSc in relevant fields with 2 years work experience.

Salary
N90,000 - N100,000 monthly. 

Application Closing Date
30th June, 2024.