Customer Support Representative at EMGE Resources Limited

EMGEE Resources Limited is a Logistics Focused Company. Our goal is to utilize decades of real world expertise to focus on closing the electricity and logistics gaps in Sub-Saharan Africa beginning with Nigeria. We are positioning ourselves to serve as a conduit for Sub-Saharan Africa to access solutions which include products, technology, and last mile logistics to enable the region better serve its communities.

We are recruiting to fill the position below:

Job Title: Customer Support Representative

Location: Abuja
Employment Type: Full Time

Responsibilities

• Managing incoming calls.
• Building good relationships with customers.
• Resolving complaints and following up on resolutions.
• Identifying customers' needs.
• Following procedures and policies.

Requirements

• High School Diploma or equivalent.
• Experience in customer service.
• Strong telephone etiquette.
• Familiarity with CRM tools.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities.
• Must reside in Abuja.

Application Closing Date
30th July, 2024.