Restaurant Manager at Pinnah Foods Limited

Pinnah Foods Limited is a proudly indigenous food company dedicated to expanding and redefining the Nigerian Restaurant Landscape. Currently owning two distinct brands, The Ice Cream Factory; a Premium Ice Cream & Dessert Brand,and Yin Yang Express; a Chinese Quick Service Restaurant brand. Incorporated in Nigeria in 2009 as a 100% Nigeria brand, we are committed to excellent products and service delivery, amazing customer relations, and indeed the great tasting experience from our array of delightful recipes.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Lagos
Employment Type: Full Time

Job Description

• As our company continues to expand its operations, we are actively searching for an experienced Restaurant Manager to join our Sales and Operations team.
• As the Restaurant Manager, you will be responsible for overseeing the daily operations of a single restaurant outlet, ensuring excellent customer service, effective staff management, and the achievement of financial targets.
• The ideal candidate will have a strong background in restaurant management, with a focus on delivering high-quality dining experiences and maintaining operational efficiency.

Key Responsibilities

• Responsible for achieving and exceeding financial targets for the restaurant, ensuring profitability and financial health of the outlet.
• Plan, prioritize, assign, supervise, and review the work of staff within the restaurant.
• Ensure all members of the team embrace the company’s mission and vision and effectively carrying out their roles, maintaining high productivity and morale.
• Manage inventory levels to ensure the availability of necessary ingredients and materials without overstocking.
• Coordinate with the store department to get ingredients and other items like product packaging for the restaurant.
• Ensure the restaurant delivers an exceptional customer experience, addressing customer feedback and implementing improvements as needed.
• Support the development and implementation of training programs to enhance restaurant employees’ skills and knowledge.
• Foster a culture of continuous improvement and professional development within the team.
• Ensure that all operations comply with health and safety regulations, maintaining a safe and hygienic environment (facilities and maintenance) for both employees and customers.
• Conduct regular safety audits and implement corrective actions as necessary.
• Assist in initiatives for new product development and innovation in Pinnah Foods brands.
• Stay informed of industry trends and customer preferences to help introduce new menu items.
• Collaborate with marketing teams to develop and execute promotional campaigns to drive sales and enhance brand visibility.
• Regularly monitor and report on key performance indicators (KPIs) to the Operations Manager.
• Use data-driven insights to make informed decisions and drive operational improvements.

Qualifications & Requirements

• Minimum of University Degree in Business Administration / Hospitality Management, or a related field.
• Previous experience in the QSR industry is highly advantageous.
• Minimum of 5 years experience in a restaurant management role.
• Strong Analytical, Communication and Problem-Solving skills
• Strong People Management Skills
• Strong Time Management & Multi-tasking skills
• Ability to plan, schedule and coordinate effectively.
• Result Oriented
• Assertiveness and tenacity
• Ability to work with all levels of management, build partnerships and team
• Highly organized and significant ability to multi-task effectively
• Integrity and Professionalism.
• Strong commercial and business acumen.

Application Closing Date
26th July, 2024.