Recovery Manager at Mkobo Microfinance Bank Limited

MKOBO BANK is registered in Nigeria as MKOBO Microfinance Bank (No. RC1234231), 3rd floor, 13 Hughes Avenue, Alagomeji, Yaba, Lagos. Mkobo is currently pivoting to a full service digital bank/Neobank. Our goal is to help hard working Africans to improve their financial wellbeing by making it easy for them to earn, save, spend and invest their hard earned money. We are currently recruiting for dynamic, creative, flexible and experienced team members with a passion for everything technology and a commitment to add their quota to the success of our vision.

You will find the growing MKOBO team working at the same location. We are authorised and regulated by Central Bank of Nigeria (CBN) under registration number 51188.By using this website, you understand that the services and products offered on this website (“Services and Products”) are for information purposes only.

We are recruiting to fill the position below:

Job Title: Recovery Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Follow up with major debtors to resolve Loan repayment challenges before default.
• Ensure and enforce repossession/recovery of Assets and properties of defaulting Loan
• Monitor Loan Portfolio of the Bank for the purpose of resolving issues with NPL (Non Performing Loans) and scaling down the overall Portfolio at Risk of the Bank.
• Carry out regular calls, site and follow up visits, to implement remedial strategies and action plans agreed with the Team Lead.
• Raise and tender Demand Notices to defaulting customers of the Bank
• Provide progress reports on interactions with Loan Customers in respect of Loan repayment status.
• Monitor and obtain background information and feedback on all accounts assigned to the Assets & Recovery Agencies to ensure Accounts allocated to them are fully recovered.
• Monitoring and recovery of past due and expired Loans in the Bank.
• Preparation and recommendation of strategies for recoveries on major assigned accounts to the management.
• Negotiation of suitable repayment plans with defaulting Customers who are willing but unable to fully repay their past due obligations in one installment.
• Expand and maintain the customer base of the firms debt recovery team
• Have an appropriate level of knowledge of all clients’ business, background and circumstances and fully understand the client requirements.
• Issue County Court judgments, prepare and issue Statutory Demands, as well as enforcing money judgments outside of jurisdiction and bankruptcy petitions, winding up petitions and applications for carriage.
• Maintain high standards of financial management and record keeping.
• Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery.

Qualification and Experience

• Minimum of HND or Degree from any reputable University or Polytechnic.
• 3-4 years working experience in Loan and Debt Recovery service.
• Hands-on experience working in a Microfinance and/or FINTECH space
• Strong planning, organizational and time management abilities
• Experience in database Management.

Knowledge:

• In-depth knowledge of Debt/Asset Recovery Policies
• Strong knowledge of Credit Risk Management, especially in the Microfinance space
• In-depth understanding of Microfinance Business models

Skills:

• Good analytical skills
• Excellent negotiation skills
• High-level influencing and interpersonal skills
• Excellent critical thinking and solution-oriented
• Must be street savvy and conversant with Lagos environs
• Must be efficient in follow up for Debt repayment.
• Good knowledge of Credit Portfolio monitoring activities.
• Highly proficient with MS Office.

Application Closing Date
18th July, 2024.