Protocol Executive at Finchglow Holdings

Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, including corporate entities, trade partners, and individuals. Our corporate headquarters is situated in Ikoyi, southwest Lagos. The group consists of six (6) subsidiaries specializing in various aspects of the aviation industry downstream, along with two (2) affiliates, one of which operates in the upstream aviation sector. We maintain a strong presence across nine (9) locations, including five (5) in Lagos, two (2) in Abuja, and one each in Kano and Port Harcourt.

We are recruiting to fill the position below:

Job Title: Protocol Executive

Location: Lagos
Employment Type: Full-time

Job Purpose

• The ideal candidate is expected to manage local and international travel arrangements, visa processing, hotel bookings, airport pickups, and other services for Finchglow Travels clients.

Key Responsibilities

• Procure clearance tags at the airport
• Arrange hotels and airport transfers, travel packages in anticipation of travel for customer
• Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
• He/She arranges for transportation where necessary and ensures customer’s schedule does not suffer from complications and delays.
• Provide protocol to clients at the airport both international and domestic
• Manage drivers in charge of pick and provide itinerary information
• To deal with Immigration Authority and airport security force for clearance of clients.
• Arrange collection of travelers and baggage.
• Ensure speedy passage through airport – process travel documents.
• Make airport arrangement pick up and drop; Supervise escort patrol.
• Protect clients from extortion or harassment by airport authorities.
• Transferring passengers through the airport.
• Assist with other office function when less busy with travel arrangements.
• Willingness to work outside office hours.
• The officer facilitates the travel of customer’s visa on arrival.
• Maintain, prioritize and file confidential records.
• Be available at anytime world conditions require.

Qualification & Experience

• Degree in Social Sciences / Business Administration
• ATA certified
• Diploma in Logistics is an added advantage.

Skills & knowledge:

• Result Oriented & Target Driven
• Excellent verbal & written communication skills
• Excellent time and project management skills
• Excellent organization skill
• Exhibit a high level of initiative, objectivity, integrity and commitment.
• 5 -7 years working experience in the travel / logistics/protocol industry with good working knowledge of ticketing and travel logistics.
• Extensive knowledge of the airline industry and the foreign embassies/visa processing agencies.
• Good diplomacy skills and tact in dealing with team members, drivers and colleagues.
• High attention to details and a team player.

Application Closing Date
24th July, 2024.