Customer Care/Receptionist at Eloquent Touch Media

Posted on Thu 23rd Jul, 2015 - www.hotnigerianjobs.com --- (0 comments)

Eloquent Touch Media is a one-stop shop for all your business needs: from your logo and website design to print advertising and internet marketing we can help give your business the boost it needs to distinguish itself from the competition.

The company has its headquarters in Lagos Nigeria's commercial capital and dully registered with CAC as a limited liability company (RC:1176819).

We are a group of brilliant thinkers and savvy strategists that work to uncover who your company is and creatively capture what your company does.

We are recruiting to fill the position of:

Job Title: Customer Care/Receptionist

Location:
Lagos

Job Description
  • Attend to visitors and direct them to relevant officer to attend to their needs
  • Provide both secretarial and receptionist services by monitoring and operating computer work, typing, filing, receiving visitors, answering calls, opening and directing official mail.
  • keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
Qualifications and Requirements
  • Minimum of OND in a relevant field
  • Minimum of at least 3 years experience
  • Good communication skills
Application Closing Date
7th August, 2015

How to Apply

Interested and qualified candidates should send their applications, CV and some past design projects(for graphics & Web designers) to: [email protected]

Note: The subject of the mail should be the position you are applying for