Customer Service Representative at R & R Recruiting Services

R & R Recruiting Services is a Recruitment Agency that offers Training, Consulting & Human Resources Management services.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Opebi, Lagos
Employment Type: Full-time

Job Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Salary Range
N60,000 Monthly.

Application Closing Date
22nd July, 2024.