Customer Service Representative at R & R Recruiting Services (2 Openings)

R & R Recruitment Services, a recruitment agency that offers training, consulting & human resources management services, is currently recruiting suitable candidates to fill the position below:

Job Title: Customer Service Representative

Locations: Lekki Phase 1 & 2, Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents.

Salary
N90,000  - N100,000 / Month.

Application Closing Date
22 July, 2024