Hotel Receptionist at Comfort Hub Hotel - Venmac Resources Limited

Venmac Resources Limited - Our client, Comfort Hub Hotel is recruiting to fill the position below:

Job Title: Hotel Receptionist

Location: Kano
Employment Type: Full-time
Sector: Hospitality

Main Function

• To receive and attend to guest

Reports Directly to: 

• Front Office manager/commercial manager/Operations Manager

Job Description

• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Close guest accounts and check guests out
• Confirm relevant guest information
• Verify guest’s payment method
• Issue room keys
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, and accurately post charges to guest rooms and house accounts
• Receive and transmit messages to guests
• Listen and respond to guest queries and requests both in-person and by phone
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area
• Leverage on interpersonal and communication skills to lead, influence, and make sound financial/business decision making.
• Innovative to adapt quickly and effectively to the competitive nature of the hospitality industry.

Requirements

• Good knowledge of Microsoft Word and excel.
• Good knowledge of eZee hospitality solution.
• Any other assigned duty by the management.

Salary Range
N50,000 - N100,000 / month.

Application Closing Date
11th August, 2024.