MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: PS Core & IP/MPLS Performance - Manager
Location: Lagos
Job Descriptions
- Provide Network Performance report to ensure visibility to network performance,
- Escalation and follow up on the Core PS and IP/MPLS domains exception to drive restoration of service
- Carry out capacity monitoring/reporting of IP Network, (MPLS, Switches, Routers, and security devices - Firewalls, IPS etc.), PS Core Network Elements; (SGSN, GGSN, SASN, SAPC, etc. ) multimedia and Internet services platforms and interfaces (WAP Gateway, DNS, AAA/radius, internet upstream capacity) ensuring capacity constraints are avoided and available capacity efficiently distributed
- Perform usage trend analysis for PS and IP network elements and connecting interfaces and use this to provide a guide to capacity forecasting and planning
- Analysis of trend of mobility and session management reports for performance anomalies/exceptions; escalate to responsible teams and make recommendation for optimal performance.
- Coordinate routine parameter audit and consistency checks on PS Core nodes (including QoS and PCRF application audit) to ensure consistent parameter setting to ensure improved network quality
- Monitor PS Core and IP/MPLS Network Elements with the aim of identifying poor performance and escalating/follow up with responsible stakeholders to improve performance and give customers desired experience.
- Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core and IP/MPLS Nodes performance.
- Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance and engage relevant departments to facilitate its avoidance
- Ensure provision of regular performance report to Management
- Collate and analyze performance data against defined parameters and ensure proper monitoring of performance through data gathering and statistical reports.
- Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.
- Audit KPI definition and formula across the technologies
- Analyze the performance KPI and Utilization evolutions, and make recommendation for improvement and efficient use
- Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity impact analysis
- Identify changes to performance framework as a result of new technology, design or processes, understand implication of such changes and ensure alignment with performance strategy by incorporating new KPIs to deliver optimal customer experience
- Monitor network implementations and changes pre /post implementation ensuring minimal disruption to service performance, availability and quality
- Monitor and benchmarks network KPIs driving optimum performance in the PS core and IP networks
- Multi - technologies - 2G, 3G, LTE etc.
- Multi - vendor - Huawei, Ericsson, ZTE
- Multi services - Data, Voice, VAS
- Service and technology convergence- Voice data, VOIP, EPC etc.
- MS environment
- Multi-layer Analysis of Performance
- Technology evolution path for GSM 2.5G/3G (GPRS, UMTS)
- Value Added Services and time to market
- Maintain highest standards of network performance and quality as business transitions to Managed Services in both the rollout & operational environments
- Multi-layer Analysis of network Performance & Quality
- Liaise consistently with network group stakeholders to maintain acceptable levels of network/service performance, availability and quality
- Definition of local, regional and industry specific measurement indices/ metric in collaboration with relevant stakeholders in network Group
- Accurate reporting of network KPIs to both internal (NWG, CS,CR etc.) and external stakeholders (Regulators)
- Liaise with other network department (operations, Planning and implementation)
- Manage and maintain collaborative relationships with internal stakeholders
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- International and National travel
- Experience & Training.
Experience & Training
Experience:
- 8 years’ experience which includes:
- 5 years’ work experience in IP/PS core preferably in a mobile company.
- 3 years’ experience in Performance/quality assurance/planning of Core PS and/IP transport.
- Sound knowledge of IP protocols and PS core for telecom grade service.
- 2 years managerial/Supervisorial Experience.
Training:
- PS Core Architecture and planning.
- IP/MPLS training and/or certification.
- IP Signaling.
- Network performance and statistics.
- Vendor and experts management.
Minimum qualification
- BEng, B.Sc, BTech or HND.
Application Closing Date
6th August, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online