Telesales Agent at Jiji Online Marketplace Limited

Jiji is the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals.That's why now, to be of even more use, the company needs talented and motivated people.

We are recruiting to fill the position below:

Job Title: Telesales Agent

Location: Ilupeju, Lagos (Hybrid)
Employment Type: Full-time

Job Functions

• Answer questions about products and services offered by the company.
• Cold calling and prospecting new customers.
• Ensure adequate information is provided to prospective customers.
• Ask questions to understand customer requirements to create a booking.
• Direct prospects (or existing customers) to the appropriate center for the sale of their cars.
• Enter and update customer information in the database.
• Appropriate handling of angry customers to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and bookings while noting all useful information.
• Following up, tracking, and directing customers.

Requirements

• We believe that you will succeed better if you possess the following:
• First degree or equivalent in a relevant discipline.
• 1-3 years of experience in Telemarketing/Telesales
• Experience in sales and knowledge of consumer behaviors
• Must have keen attention to detail, a high level of integrity, and logically sound
• Ability to convince others and explain information in clear terms
• Excellent problem-solving and analytical thinking
• Proficient in the use of the Microsoft Office package.

Application Closing Date
31st July, 2024.