Customer Service Representative at R & R Recruiting Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:

Job Title: Customer Service Representative

Location: Surulere, Lagos
Employment Type: Full Time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents.

Requirements

• Candidates should possess an HND with 1 - 2 years experience.

Salary
N80,000 monthly.

Application Closing Date
26th July, 2024.