Quality Assurance Officer at Tharwa Finds

Tharwa Finds is a staffing company dedicated to providing the most seamless, secure, cost-effective staffing solution. We offer a range of staffing services; domestic, repairs, entry-level and, hospitality.

We are recruiting to fill the position below:

Job Title: Quality Assurance Officer

Location: Onikan, Lagos
Employment Type: Full-time

Job Summary

• The Quality Assurance (QA) Officer at ourfirm ensures that all services and processes meet established quality standards. This role involves monitoring and evaluating various operations, identifying areas for improvement, and implementing quality control measures to enhance client satisfaction and operational efficiency.

Key Responsibilities

• Develop and implement quality assurance policies and procedures.
• Conduct regular audits and inspections of processes and services.
• Identify areas for improvement and recommend corrective actions.
• Monitor and analyze quality performance metrics.
• Collaborate with department heads to ensure compliance with quality standards.
• Provide training and support to staff on quality assurance practices.

Qualifications

• Bachelor’s Degree in Quality Management, Business Administration, or a related field.
• Proven experience in quality assurance, preferably in an outsourcing or similar industry.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Familiarity with quality management systems (QMS) and relevant standards (e.g., ISO).

Application Closing Date
12th August, 2024.