Team Lead, Network Monitoring Centre at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Team Lead, Network Monitoring Centre

Location: Lagos
Employment Type: Full-time

Responsibilities

• Proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met.
• Implements and evaluates the working of systems applications / network and stays abreast of new technologies emerging in the industry.
• Provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
• To consistently provide high-quality customer service and support while ensuring customer satisfaction, Working closely with the Infrastructure team.
• The primary duties and responsibilities will include but not limited to: Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the systems runs efficiently without interruption.
• The NMC Lead must keep upper management informed about what is happening on the infrastructure.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering
• 3 – 6 years work experience.
• CCNA, CCNP (Desired)
• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management.

Application Closing Date
30th August, 2024.