Process Analyst at Watu Credit Limited

Watu Credit is a dynamic fast-growing non-bank finance company that harnesses technology to offer both secured and unsecured lending primarily via mobile services. Headquartered in Mombasa, Watu Credit aims to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.

We are recruiting to fill the position below:

Job Title: Process Analyst

Location: Nigeria
Employment Type: Full Time
Reporting to: Head of Process

Role purpose

• Empower operating teams by driving efficiency, ensuring accountability and operational integrity.
• You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management, stakeholder management, and communication.

Key Responsibilities

• Achieve deep understanding of business needs and processes
• Engage business leaders on current processes, gaps, and anticipated changes
• Drive efficiency through process mapping and identification of opportunities
• Create systems for operating teams to use, primarily in Google Cloud Platform
• Provide initial training and support for operating teams until they are self-sufficient
• Design and conduct experiments to quantitatively identify best practices.

Qualifications (Required)

• SQL
• Spreadsheet management.

Qualifications (Preferred):

• University Degree in a quantitative field:
  • Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS.
• Dashboarding
• Python.

Your journey to becoming a rockstar process analyst:
1st two weeks: Learning the business

• You will complete side by sides with various departments, watching operating teams do their jobs and learning how various functions connect to each other

2nd two weeks: Learning the trade

• You will work with other process analysts to support their ongoing system development and optimization.
• You may also have an internship with our analytics team to sharpen your data skills and acquaint you to GCP.

Months 2-3: Taking Ownership & Adding Value

• Supported by your manager and team, you will own a project from end-to-end

Life as a process analyst:

• We have daily morning huddles, weekly 1:1s with your manager, and regular side-by-sides with operating teams. Work from home 1 day per week, travel ~10%.

Application Closing Date
Not Specified.