Relationship Manager at a Financial Institution Alan & Grant

Alan & Grant - Our client is a financial institution that provides share management, capital raising, investment, market research, analysis and advisory services in Corporate Finance, Equities and Fixed Income Markets to diversified clientele.

They are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos
Employment Type: Full Time

Responsibilities

• Maintaining a deep knowledge of company products and services,
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Prospecting for new clients
• Ensuring client satisfaction
• Developing and implementing marketing strategies to grow the customer base.
• Build long-term relationships with clients and customers.
• Create strategies and work with clients to boost their brand.
• Help promote and maintain a positive company image

Requirements

• B.Sc in Business Administration, Marketing, Communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• 8 years minimum experience in Relationship Management/customer service
• Strong presentation skills
• Excellent written and verbal communication skills
• Highly organized and detailed oriented.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Proficient use of Microsoft office

Application Closing Date
Not Specified.