Senior Manager, Business Operations - Global Expansion & Payment Partnerships (GEPP) at Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Senior Manager, Business Operations - Global Expansion & Payment Partnerships (GEPP)

Location: Lekki, Lagos
Employment Type: Full Time

Job Summary

• The Senior Manager, Business Operations within the Global Expansion & Payment Partnerships (GEPP) team at Flutterwave will lead the Business Operations unit. This role is pivotal in ensuring the smooth and efficient operation of the GEPP team by streamlining day-to-day activities, enhancing operational effectiveness, and driving strategic initiatives.
• The successful candidate will play a key role in planning, project management, and the coordination of essential team tasks to support Flutterwave's global expansion and partnership goals.

Key Responsibilities

• Operational Management: Develop and implement operating procedures for the GEPP team to ensure consistency and efficiency in daily operations.
• Team Coordination: Oversee the coordination of team activities, including the scheduling and management of GEPP review sessions, ensuring that all stakeholders are aligned and informed.
• Project Management: Lead and manage cross-functional projects within the GEPP team, from initiation to completion, ensuring timely delivery and alignment with strategic objectives.
• Budgeting & Reporting: Coordinate the budgeting process for the GEPP team, monitor financial performance, and prepare regular reports to track progress against objectives.
• Team Reporting: Coordinate various reporting such as weekly or monthly activity reporting & board reporting for the team
• Internal Audits: Conduct internal audits to assess the effectiveness of the GEPP team’s operations and ensure compliance with internal and external standards.
• Strategic Planning: Work closely with senior leadership to develop and execute strategies that support Flutterwave’s expansion and partnership goals.
• Stakeholder Engagement: Act as the primary point of contact for internal and external stakeholders regarding GEPP team operations, ensuring clear communication and effective collaboration.
• Continuous Improvement: Identify opportunities for process improvements and drive initiatives to enhance the overall efficiency and effectiveness of the GEPP team.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• MBA or relevant advanced degree is a plus.
• Minimum of 10+ years in payments either at a Financial Institution or Fintech Gravitas and strong presentation skills
• Strong C-level executive relationships with customers and industry thought leaders
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
• Bureau/CUP-China Union Pay/UPI-Unified Payments Interface acquiring implementations or 3rd Party Acquiring partnerships commercials and implementation desired.
• Experience or strong understanding of Regulatory frameworks and application process for Payment licenses.
• Expertise in payments, financial services and / or local payment method
• Excellent project management skills (Project management certification is plus)
• Fluent in English
• Authorization to work in Nigeria without sponsorship

Application Closing Date
Not Specified.