HR Associate at mDoc Healthcare Limited

mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the position below:

Job Title: HR Associate

Location: Lagos
Employment Type: Full Time

Job Summary

• We are seeking a detail-oriented and dynamic HR Associate to join our Human Resources team.
• The HR Associate will play a key role in supporting various HR functions, including recruitment, employee relations, performance management, and compliance.
• The ideal candidate will have 5 to 7 years of experience in human resources, with a strong understanding of HR best practices, the ability to handle sensitive information with discretion, and proficiency in using Zoho People HRIS.

Key Responsibilities
Recruitment and Onboarding:

• Assist in the recruitment process by posting job vacancies, screening resumes, conducting interviews, and coordinating with hiring managers.
• Manage the onboarding process, ensuring new hires are well-integrated into the company.
• Maintain relationships with recruitment agencies and job boards.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, ensuring timely and appropriate resolution.
• Support the HR Manager in handling employee relations issues, including conducting investigations and resolving conflicts.
• Promote a positive workplace culture by supporting employee engagement initiatives.

Performance Management:

• Assist in the implementation of performance management processes, including performance appraisals, goal setting, and development plans.
• Provide guidance to managers and employees on performance-related matters.
• Track and report on employee performance metrics.

Compliance and Policy Management:

• Ensure compliance with local labor laws and company policies.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Maintain and update employee records, ensuring confidentiality and accuracy.

Learning and Development:

• Coordinate and facilitate training sessions and workshops for employees.
• Support the HR Manager in identifying training needs and developing employee development programs.
• Track and report on training participation and effectiveness.

Compensation and Benefits:

• Assist in the administration of employee compensation and benefits programs.
• Support the annual compensation review process.
• Respond to employee inquiries regarding benefits and payroll.

HR Analytics and Reporting:

• Maintain HR databases using Zoho People HRIS and generate reports on key HR metrics, such as turnover rates, employee satisfaction, and recruitment effectiveness.
• Provide data-driven insights to support HR decision-making.

Other Duties:

• Participate in HR projects and initiatives as needed.
• Continuously seek opportunities to improve HR processes and enhance employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-7 years of experience in Human Resources, with a solid understanding of HR principles and practices.
• Certification from the Chartered Institute of Personnel Management (CIPM) is required.
• Strong knowledge of employment laws and regulations.
• Proficiency in Zoho People HRIS is required.
• Excellent interpersonal and communication skills.
• High level of discretion and ability to handle sensitive information.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks.
• Ability to work independently and collaboratively in a team environment.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• Experience in a fast-paced or dynamic industry.

Application Closing Date
Not Specified.