Verification Officer at Sovereign Technology & Innovation Limited (STIL)

Sovereign Technology and Innovations Limited (STIL) is an emerging startup in the fintech industry, committed to revolutionizing financial services in Nigeria. Our dynamic team thrives in a collaborative environment, fostering innovation and growth. As an indigenous, home-owned company, we are excited to invite talented professionals to join us on this exciting journey.

We are recruiting to fill the position below:

Job Title: Verification Officer

Location: Igbno-Efon, Lekki - Lagos
Employment Type: Full-time

Key Responsibilities

• Keeping track and reducing transportation costs of logistics.
• Improving on-time delivery performance.
• Process optimization.
• Customer retention.
• Manage clients/customers information.
• Conduct detailed background checks of Customers & Riders.
• Organize all the collected data and information.
• Conduct verification on matters entrusted within the sales team.
• Timely follow-up and closure of assigned verification checks.
• Work with the customer service team in approving customers order requests and assigning
• Route Planning.
• Maintain customer satisfaction with forward thinking strategies, focused on addressing customer needs and resolving logistics concerns.
• Monitored customer logistics usage trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Job Requirements

• Candidates should possess a BSc Degree in Social Sciences.
• 2+ years of relevant experience.
• Strong oral and written communication skills.
• Proficiency in Microsoft office.
• Organizational and time management skills.
• Ability to work autonomously in a team environment.

Must have skills:

• High level of Initiative.
• Strong interpersonal skills.
• Attention to details.
• Analytical Skills.

Our Offering

• Salary: N150,000 per month
• Hybrid role.
• Performance-At-The-Edge (PATE).
• Pension.
• 13thMonth.
• Health Maintenance Organization (HMO).
• Opportunity to work in a fast-paced and innovative environment.

Application Closing Date
30th August, 2024.