Front Desk Officer at OnePyramid Consulting Limited

OnePyramid Consulting Limited is a Nigerian Technology firm with goals of providing a blend of unique and cost-effective technology products and services that aid the efficiency of Nigerian businesses and helping them achieve their objectives. At the heart of our philosophy is to remain agile and dynamic, thereby providing quick time-to-value for our clients.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Key Responsibilities

• Greet and welcome students, parents, and visitors in a courteous and professional manner.
• Manage incoming phone calls and emails, providing information and directing inquiries to the appropriate staff members.
• Handle the registration and check-in/check-out process for visitors and students.
• Maintain a log book of time and attendance for all staff.
• Maintain accurate records and update databases as required.
• Assist with scheduling appointments and coordinating meetings for school staff.
• Manage and distribute incoming and outgoing mail and packages.
• Address and resolve any issues or concerns raised by parents, students, or visitors with a positive and solution-oriented approach.
• Provide information about school policies, procedures, and events
• Ensure the front desk area is tidy and presentable.
• Monitor and order office supplies as needed.
• Assist with organizing and coordinating school events and activities.
• Work closely with teachers and administrative staff to support the smooth operation of the school.
• Coordinate with other departments to ensure the efficient handling of tasks and information

Qualifications

• Minimum of OND in Business Administration, Secretarial Studies, or a related field. A Bachelor’s degree is an advantage.
• At least 2 years of experience in a front desk or customer service role, preferably in an educational setting.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive and confidential information with discretion.
• Friendly, approachable, and able to work well under pressure.
• Strong problem-solving skills and attention to detail.

Application Closing Date
Not Specified.