Key Account Associate at a Financial Institution - TeamAce Limited

TeamAce Limited - Our client, a Financial Institution, is recruiting to fill the position below:

Job Title: Key Account Associate

Location: Damaturu, Yobe
Employment Type: Full-time

Responsibilities

• Build relationships with senior stakeholders and manage account planning.
• Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and RENEWAL timeframe.
• Advise clients on the most effective ways to use the Posist Products.
• Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
• Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
• Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
• Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).

Requirements

• Minimum of HND / B.Sc in any related field.
• Minimum of 1-3 years experience in Similar Industry.

Salary
N80,000 Monthly + commission up to N100,000 Monthly.

Application Closing Date
Not Specified.