On Call Facility Manager at Ralds and Agate Limited

Ralds & Agate is a Business Management Consulting firm focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa. Our focus is on People and Processes. Developing the potential within our people. to improve business practices, unleash creativity and enhance industrial productivity.

We are recruiting to fill the position below:

Job Title: On Call Facility Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The On-Call Manager will provide an out of hours managerial service, which is responsive to unexpected or unpredictable issues that may arise.
• You must be able to get to the concerned location within a reasonable amount of time.

Job Responsibilities
Response Time:

• Respond to a call as soon as is practicable and within half an hour.

Emergency Response:

• Respond to facility-related emergencies, including power outages, HVAC failures, water leaks, or security concerns, ensuring prompt and effective resolution.

Operational Oversight:

• Manage facility operations during on-call shifts, ensuring all systems and equipment are functioning correctly.

Maintenance Coordination:

• Oversee and coordinate maintenance activities, both scheduled and emergency, to ensure the facility remains in optimal condition.

Client Engagement:

• Actively engage with clients to understand their needs and preferences and develop strategies to meet or exceed their expectations.

Feedback Implementation:

• Gather client feedback and work with internal teams to implement improvements or new solutions that enhance client satisfaction and facility performance.

Service Expansion:

• Identify opportunities for expanding services or increasing business with existing clients and collaborate with the business development team to pursue these opportunities.
• Business Growth
• Facility Management.

Application Closing Date
Not Specified.