IT Operations Officer at an ICT Company - George Houston Resources Limited (2 Openings)

George Houston Resources Limited - Our client, an ICT Company, is recruiting to fill the position below:

Job Title: IT Operations Officer

Location: Navy Town - Ojo, Amuwo Odofin, Lagos State
Employment Type: Full-time

Job Summary

• George Houston is currently seeking to recruit a Qualified individual to fill the role of an IT Operations Officer for her Client, an ICT Company located in Ojo, Lagos.

Job Description

• Develop and implement operational strategies that align with company goals and drive growth.
• Oversee day-to-day operations, ensuring efficient service delivery and process optimization.
• Lead and manage technical and support teams to maintain high performance and productivity.
• Ensures client issues are promptly addressed, meeting service-level agreements (SLAs) and maintaining high customer satisfaction.
• Ensures adherence to industry standards and mitigate operational risks through effective risk management.

Qualifications / Technical Requirements

• A Bachelor's Degree in Business Administration, IT, or related field.
• Several years in operations management, preferably in web hosting or tech industries.
• Strong knowledge of web hosting technologies, server management, and regulatory compliance.
• Proven ability to lead cross-functional teams and make strategic decisions.
• Strong financial and analytical skills for budgeting, forecasting, and operational efficiency.

Salary
N100,000 monthly.

Application Closing Date
30th September, 2024.