Head, Credit and Marketing (Micro-Finance Bank) at Dove Consulting

At Dove Consulting, we are a leading consulting firm specializing in Human Resource services in Nigeria. With years of experience across various industries, we offer innovative and customized HR solutions tailored to meet the unique needs of businesses, whether large or small. Our mission is to empower organizations by optimizing their workforce management and enhancing overall business performance.

We are recruiting to fill the position below:

Job Title: Head, Credit and Marketing (Micro-Finance Bank)

Location: Benin City, Edo
Employment Type: Full-time

Job Description

• To develop and implement strategic marketing plans.
• To provide effective leadership to the credit and marketing team to achieve set targets in deposit mobilization and credit facilitation.
• To mobilize deposits and facilitate granting of loans and professionally manage customer relationship to ensure repeat business transactions.
• To develop business growth in zones through the preparation of promotional outreach materials and messages.

Responsibilities
Strategy:

• Develop and implement strategic credit and marketing plans.
• Prepare and implement promotional outreach materials and messages.

Leadership Responsibilities:

• Lead and motivate the credit and marketing team
• Co-ordinate Team Leaders to deliver set targets on deposit mobilization and loans
• Train credit/marketing officers
• Appraise the day to day performance of credit/marketing officers
• Monitoring the target set for Credit and Marketing Department.
• Develop, implement and track initiatives that ensure transparency and honesty in dealing with customers.
• Co-ordinate a quarterly and an annual performance management process for the credit and marketing team

Credit management:

• Ensure visitation to the customer’s place of business before loan disbursement
• Appraise the loans initiated by the Relationship Officers and Team Leaders and recommend to the Management Credit Committee
• Monitor compliance with loan repayment terms.
• Deliver loan target.
• Prevent delinquent loans.
• Monitor repayment of delinquent loans.
• Monitor compliance with laid down procedures loan portfolio management.

Customer’s Training:

• Informal training of customers on best business practices.
• Orient customers to maintain a prudent economic lifestyle.

Teamwork:

• Issue weekly Marketing Reports to the Management Team.
• Facilitate formal communication within the Credit and Marketing Department.
• Coordinate and chair departmental meetings.
• Ensure the provision of appropriate tools needed to deliver departmental goals and objectives.

Budgetary control:

• Prepare a departmental budget.
• Monitor compliance with of approved departmental budget.
• Manage field expenses.

Salary
N150,000 - N250,000 monthly.

Application Closing Date
30th September, 2024.